From Hobby to Achievement: Utilizing AI to Enhance Writing Skills of Indonesian Migrant Workers in Malaysia

Abstract

This study presents the outcomes of a community service program designed to enhance the writing skills of Indonesian Migrant Workers (PMI) facing challenges in Malaysia. The program, conducted in collaboration with LSM SHARING, the Indonesian Embassy in Kuala Lumpur, PPI UPSI Malaysia, and 115 universities from Indonesia and Malaysia, utilized Artificial Intelligence (AI) applications to personalize language learning for PMI. The hybrid learning approach, combining online modules and face-to-face workshops, aimed to empower participants to articulate their thoughts effectively in various contexts. Preliminary results indicate a significant improvement in writing skills, evidenced by enhanced grammatical accuracy, vocabulary usage, and overall coherence. The tailored AI applications, addressing specific linguistic challenges, contributed to this positive shift. Beyond quantitative improvements, participants exhibited increased confidence and empowerment in expressing themselves. Practical application of acquired writing skills in formal letters, emails, and community discussions showcased the program's efficacy in addressing real-life scenarios. A collaborative learning environment fostered by workshops and peer interactions further enriched the program. Continuous feedback loops ensured adaptability, addressing challenges such as connectivity issues and reinforcing learned skills. Acknowledging lessons learned, the program emphasizes the importance of ongoing support and proposes future directions for scalability, incorporating additional technologies. In conclusion, this community service initiative signifies a transformative blend of education and technology, empowering PMI with vital writing skills and fostering a supportive learning community. The program's success lays a foundation for future endeavors, emphasizing adaptability, collaboration, and holistic approaches in addressing the unique challenges faced by vulnerable populations