Socialization of Consumer Legal Protection: National and International Perspectives for Indonesian Migrant Workers in Malaysia

Abstract

In this era of globalization, business actors have a more dominant position economically and in power compared to consumers. Therefore, consumers need support and protection to ensure their rights are maintained. Indonesian migrant workers (PMI) working in Malaysia often face challenges in understanding and protecting their consumer rights. Therefore, they should obtain full rights and protection, including in the field of consumer protection. So, to increase consumer protection, outreach activities and monitoring of PMI working conditions need to be carried out. This community service activity aims to empower Indonesian migrant workers in terms of consumer protection, with a focus on the principles, objectives and legal principles of consumer protection from a national and international perspective. The method of service carried out is by providing legal education to the community. The method of implementing activities is through lectures, discussions and questions and answers. The results of the service stated that there was an increase in Indonesian migrant workers' understanding of relevant consumer rights in Malaysia. There is also increased awareness of the legal protections available and how to access them, both from a domestic and international legal perspective. In addition, this activity can educate Indonesian migrant workers towards practices that are safer, fairer and in accordance with the principles of global consumer protection law.